CONNECT API

When systems communicate seamlessly and end‑to‑end automation eliminates manual work, processes become faster and data becomes more reliable – all while creating a stable foundation for scalable Digital Leadership & Future Growth.

Benefits

Save costs through digitalization

Enjoy trustworthy and consistent data that boosts transparency, eliminates discrepancies, and automates updates—saving you up to 3 hours of admin work per week. Strengthen internal collaboration, respond to your customers faster, and focus on what truly creates value.

No double effort in order entry

One-click order submission directly from your ERP, eliminating errors and media breaks in your procurement process. Plus, automatically receive updated delivery information directly in your ERP for quick and easy order tracking.

Swift & easy implementation

Standard protocols out of the box, self-describing interfaces and a predictable data format (JSON) resulting in a very easy and fast implementation (approximately 3-10 days of pure IT development efforts).

Minimal maintenance

Once the API connection is implemented in your ERP, the integration runs quietly in the background with minimal (IT) maintenance required, so no big re-occurring budget for API is needed.

Your Onboarding Journey

What’s in it for YOU as a customer?

 Value tailored to your role – clear and immediate.

For the CEO

Goal: Drive efficient and sustainable operational performance.
Goal: Drive efficient and sustainable operational performance.
Challenge: Limited transparency and time‑consuming processes slow down strategic decision‑making.
“The minimization of time‑consuming procurement steps, frees up my resources for more high-value tasks.”

For Procurement Managers

Goal: Purchase materials quickly, reliably, and at the best possible conditions.
Goal: Purchase materials quickly, reliably, and at the best possible conditions.
Challenge: Manual ordering and scattered information reduce speed and increase errors.
“With the automated API solution, I can save approx. 20 minutes per order and can communicate real time delivery dates to my own customers”

For the Finance Department

Goal: Ensure cost control and full financial visibility through connected ERP data.
Goal: Ensure cost control and full financial visibility through connected ERP data.
Challenge: Real time budget tracking with consistent and reliable data.
“Up‑to‑date and trustworthy product and financial data directly in my ERP—and no running fees for the API connection.”

Implementation Efforts and Costs

  • We do not charge any cost from our side for the onboarding process.
  • There are also no fee charges for the usage of our live API connections.
  • Estimating the precise cost on each company is challenging, as it depends very much on the company setup and the IT department.
  • Generally, the implementation costs are higher if you have outsourced the IT solution to an external company, compared to having an own in-house IT department.
  • As a rough timing estimate, we anticipate that your IT development efforts may be approximately 3-10 days (it may take longer if it is the very first REST API integration for you).

Ready to Dive Deeper?

Explore the Developer Portal to access the technical documentation for CONNECT API, check out the downloads section where you find the sales presentation or simply schedule your free intro to get in touch with us today.


FAQs

For which customers is CONNECT API usable?

We recommend CONNECT API if you have an ERP system within your organization, submitting regular orders with more or less 500 order lines annually and are interested in making your processes more efficient.

Do I need a big IT team in-house to implement CONNECT API?

According to our experience, the implementation is cheaper and faster if your IT department is in-house compared to an outsourced IT solution provider, but the implementation of API is clearly possible for both options.

How will we know if there are any issues with an order?

In case of an error, there will be an error message directly showing in the API management tool and no order will be created until the issue (usually wrongly entered data) is corrected.

How will I know if the order has been successfully placed?

After the initial technical validation is completed successfully by the API management system, you will also receive an email confirmation from a support inbox within a few hours to confirm we have received your order. In addition to that, you will receive another email within 1-2 business days which will include your GF order confirmation ID, confirming that the order has been successfully placed.

How do I get the updated order data back into my ERP?

By using the full CONNECT API Ordering Module, you can install the endpoint “getOrderDetails” and define your own timing concept as to when updated data should be retrieved from GF and be mirrored back into your ERP.

How can I get started with CONNECT API as new customer?

Reach out to your local sales company or use the get in touch functionality included in this website to schedule your free introduction meeting

How can I get access to the Developer Portal?

Reach out to your local sales company or use the get in touch functionality included in this website to get your access to the portal.

Are API orders and their status also displayed in the CONNECT Store? If so, how long does it take for the order to appear?

Yes, API orders are visible in the CONNECT Store as soon as they have been successfully processed. Once you receive the confirmation email with the GF order confirmation ID, the order—including its delivery status and related details—will be available in the CONNECT Store, provided you have a valid login.

Will there be new credentials for the live API once testing is complete?

Yes. The Test and Production environments use separate APIs, each with its own credentials (such as subscription keys). Once your implementation is successfully completed, you will receive the Production credentials to go live.

What happens if there are changes to the API?

If changes are made to the API, your local GF Sales company will contact you to explain the updates and assess together whether a version upgrade is beneficial. GF will support you throughout any required upgrade process.

For non-mandatory enhancements—such as additional fields—GF will proactively reach out to selected customers to introduce the new features and discuss the benefits of upgrading.

Georg Fischer Piping Systems Ltd

Ebnatstrasse 111

8201 Schaffhausen

Switzerland